DELIVERY POLICY

 WITHIN THE US

ALL orders in the CONTINENTAL USA over $50.00 get FREE STANDARD SHIPPING.

Orders Shipping typically take between 1-7 business days to be processed and shipped. Weekends and holidays are not business days, and are therefore excluded from processing and shipping times. You will receive an email with tracking information when your order has been shipped.

Counting business days – Shipping days are 24-hour days. If you place your order on Monday (before 2pm ET), then 1 business day would be Tuesday. If you place your order on Monday (after 2pm ET), then 1 business day would be Wednesday.

From time to time, we have epic sales. When that happens, we work nights and weekends to get all orders out quickly, but we could still end up a couple of days behind. So it could take another 1-2 business days in addition to our regular shipping schedule. But we will do our very best to get your orders to you as fast as humanly possible!

You may select from Flat Rate Shipping (12-22 business days). Business days do not include weekends or holidays. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We Use E-packets for domestic/International orders. We use UPS exclusively for expedited orders.  If an order is expedited, a physical address will be needed since UPS cannot deliver to P.O. Boxes. We do not offer Saturday delivery for expedited orders. Please remember that delivery time does not include Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. Kynshop will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.

Flatrate Shipping
Flatrate Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (12) to ten (25) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-7 business days. Cost is $5.99 if the order is under $50. It is free for orders over $50.

Lost Packages

If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to two weeks for the investigation to be completed. 

Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. 

However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund. 

Signature Required

When is order is valued at $300 or more, we require a signature for delivery. This will help ensure that the order was delivered correctly. 

 

INTERNATIONAL

Countries to which we ship To

We Ship Worldwide.

Standard International
Standard International orders are usually delivered within 15-30 business days. Orders confirmed before 2:00 p.m. ET will be processed the same day pending credit card authorization and verification. Orders confirmed after 2:00 p.m. ET will be processed the following business day. Cost is based on weight and destination.

Customs and Duties

Kynshop does not pay any customs, duties, or taxes of any kind on international orders. Countries may or may not assess a fee for your order entering the country. This does not always happen. But please be aware that it can happen, and that Kynshop does not pay these fees.
 

Please email us for any questions or concerns: customerservice@kynshop.com